Community Integration and Accommodation Options

Community Integration and Accommodation Options (CIAO) is a supported accommodation program for young people aged 16 to 18 years who are on statutory orders (Protective and Youth Justice) and in transition out of home-care services, Department of Human Services.

Who does the program support?

Young people must be on a statutory order (Protective &/or Youth Justice).


How does the program work?

The program provides a diverse range of intensive, holistic supports to enable young people to develop the skills necessary for healthy and sustainable independent living.

The program also supports young people to access educational, vocational and permanent stable housing options on exiting the service.

The program uses the Lead Tenant volunteer model of care. Lead Tenant volunteers reside with young people and are recruited to provide a positive role model and to assist with living skills development.

Contact Us

Program contact details:

Team Leader, CIAO
Melbourne Citymission
230 Normanby Avenue
Thornbury, Vic 3071

Phone number

03 9487 9267

Contact email address

msmythe@mcm.org.au

Days of operation

Monday to Friday

Opening hours

9 am to 5 pm

Geographical service operating areas

Melbourne's North and West Metropolitan Region.

Service capacity

76 young people

Find Us

Community Integration and Inclusion

Melbourne Citymission’s Community Integration and Inclusion Services aim to strengthen participation and community inclusion to foster independence and self-reliance. Our range of Services provide information, education, opportunities and support that build a foundation that empowers people with a disability to achieve their self-directed goals and experience active citizenship.