Finding Solutions

Finding Solutions is an adolescent mediation and diversion service that works with young people and their families to identify and resolve behaviours and issues that are placing their relationship at risk of breakdown.

Who does the program support?

The program works with young people:

  • aged from 12 to 16
  • where there has been a report made to child protection
  • who live in the north or west of Melbourne.
How does the program work?

The aim of the service is to strengthen relationships between a young person and their family.

Finding Solutions provides a creative response to conflict between a young person and their family through casework that offers:

  • active outreach to young people, their household and family
  • assessment of the needs of young people and their family
  • a realistic understanding of the issues young people and their family may face
  • the implementation of a support plan to assist young people and/or families to strengthen family and community relationships
  • intervention that may include mediation, counselling, outreach and recreation activities
  • access to other local support providers in the areas of: family support, financial support, accommodation, health care, counselling, recreation, education and training.


Please note
All referrals to Finding Solutions must be through the DHS Child Protection Intake team.

Contact Us

Program contact details:

214 Nicholson Street
Footscray, Vic 3011

Phone number

03 9687 4997
03 9680 8290

Contact email address

dcrawford@mcm.org.au

Days of operation

Monday to Friday

Opening hours

9 am to 5 pm

Geographical service operating areas

North and West of Melbourne

Service capacity

109 clients per annum

Find Us

Early Intervention Homelessness Programs

The Early Intervention portfolio (homelessness) provides a diverse range of programs that responds to the needs of young people at risk of or experiencing homelessness. The intention of all programs is to provide a framework of practice that remains youth focused whilst maintaining an inclusive approach to a young person’s connection to family, significant other and their community. All programs provide direct work whilst undertaking community development initiatives.