Who we are & what we do

Melbourne City Mission: What we do

Every day, Melbourne City Mission works with some of Melbourne and Victoria’s most vulnerable individuals, families and communities. Every week, we help thousands of people escape and avoid disadvantage, economic exclusion and social isolation. We’ve been around for almost as long as Melbourne itself and over the years have adapted and evolved alongside the people we work with, always responding to the changing needs of communities. Our staff are dedicated professionals, with the expertise to deliver holistic, integrated services that really make a powerful and sustainable difference to people’s lives.

What we do

Watch our short video below to see at first hand the range of services we provide throughout Melbourne and Victoria.

We work with the most vulnerable and disadvantaged in our society. From children living with a disability, or young people with nowhere to call home, to people who need assistance into education or employment, we work alongside them, so they can build a better future for themselves. We help people find their own path to independence, providing them with the support they need along the way.

While we support people experiencing disadvantage, we also advocate for social change to reduce the number of people experiencing disadvantage and to intervene as early as possible to limit the damage done by the experience. This has led to many of the services we provide as listed below. 

Children

Child-and-adult's-hands-together-in-grey-and-orangeWe provide a range of services that focus on partnerships and initiatives that help meet the needs of children and their families. We offer a safe, inclusive learning environment that focuses on early childhood development and family support. We also seek to enhance the lives of children and their families living in under-resourced or disadvantaged environments.

Disability

DisabilityWe have led the way within the disability sector in the development of new and innovative services such as the Compass Clubhouse, the first of its kind in Australia to cater for people with an acquired brain injury.


Employment and education

Employment and educationWe work with early school leavers, refugees and people who are homeless to help them gain the confidence, experience and skills to continue their study, or explore training and job opportunities.


Family and the community

Family and the communityWe provide support to families and members of the community, working closely to tailor services to each individual’s needs.

 

Homelessness 

HomelessnessWe support and link young people, adults and families to housing, education, training, employment and social support. Across the state of Victoria we are the biggest provider of homelessness services to young people under 24. We are also the biggest provider of homelessness services to adults and families (aged 18–45) across the northwest metropolitan region of Melbourne. We find there is no single face to the story of homelessness. Our role is to meet the needs of each individual and provide a service that helps them break the cycle of homelessness.

Justice

JusticeWe provide support to people exiting prison, to assist them with getting back into work and rejoining the community, to work towards a positive and fulfilling future.

 

Palliative Care

Palliative CarePalliative Care is a specialised area of health care that gives practical and emotional support to people who have a terminal illness. We ensure dignity, comfort and quality of life in the final stages of life.