NDIS and You

What this means for you.

Moving us from a service provision organisation to a ‘how we can be of service to you’ organisation

Melbourne City Mission is a registered provider of the NDIS. Our mission is to provide you with a high quality service. We will continue to ensure that you, your carer/family and supporters are at the centre of everything we do and every decision we make. These things will not change. 

What is the NDIS?

The NDIS is a national disability insurance scheme. It is a move away from government-led funded services to a system where disability services will be purchased and planned by you, according to your needs. 

When does this come into effect?

In July 2013, the first stage of the scheme commenced in the Barwon area covering residents living in the local government areas of City of Greater Geelong, the Borough of Queenscliffe, the Colac-Otway Shire, and the Surf Coast Shire. We are already working with some of you who live in this region.  Rollout of the full scheme in Victoria will commence progressively from July 2016 and by July 2019, all eligible residents will be covered.

What does this mean for you?

NDIS and what it means for you

The NDIS will change how government funding works for you. A planner will be involved to work with you to decide what supports you need.  You can then decide what supports you would like to purchase from us or from another organisation. Essentially, you will become the main decision maker and choose what supports you need to achieve your goals.

This is an exciting time for us all. We have been advocating for this change for some time and believe that you have the right to obtain the support that meets your individual needs, goals and aspirations.

What does this mean for Melbourne City Mission?

The implementation of the NDIS means that you will notice a change in the way we do business. This is a factor we welcome. The NDIS will move us from a service provision organisation to a ‘how we can be of service to you’ organisation. We will be changing so we can respond to your needs effectively.

How are we going to change to support you better?

You and the people we support will help us to shape the way our organisation operates in the future. We will continue to be responsive, flexible and listen to your needs about what other supports you would like us to provide.

Some important things need to happen before we will be fully ready for the NDIS rollout. We will continue to look for your feedback through the normal feedback process.  We will then progress into a planning and consultation phase where we will consult with you, our existing clients and partners. All of these changes will take considerable time to implement but by working closely with you we are certain that this journey will result in a better support for you.

Our values

Our core values are what ground us and we will continue to follow through on these. We will continue to be open and genuine, to think outside the square, to listen, to understand that each person is unique and provide respect and integrity to all. No matter what changes take place due to the NDIS, our core values will remain the same.

What next?

We understand that all of these changes may leave you feeling uncertain or with a level of confusion. You may contact your worker or any of the program managers should you have any questions about how the NDIS will impact our services to you. As this is an uncertain time for us all, we may not have all the answers just yet but please feel free to contact the NDIS if you have a specific question. You can call them on 1800 800 110 or visit their website www.ndis.gov.au.

We are committed to offering you the supports to allow you to achieve real outcomes. We believe that this change to how we do business is important and we look forward to continuing this journey with you, side by side.