Need assistance but are unsure who to contact?
Please call us on
03 9977 0000 and we will do our best to direct your query.
We are open Monday–Friday, 9am–5pm. Unfortunately, we do not have the capacity to provide around-the-clock support. If you need urgent assistance and require someone to talk to immediately, please call
Lifeline on 13 11 14
who provide 24-hour crisis support. Alternatively, please contact us by email.
See our full list of all our office locations and phone numbers.
Helping a friend or a loved one
‘If you think you are too small to make a difference you have never spent the night with a mosquito’ – The Dalai Lama
Being a carer or providing support to someone can be difficult. We understand. Please talk to us so we can help you help them.