Support Coordination

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Connecting you to services and supports that bring your NDIS plan to life

Getting started with a new funding plan can be an exciting and challenging time. Finding the right services, coordinating a range of supports and keeping everything on track – there’s a lot to think about.

Melbourne City Mission’s experienced Support Coordinators can work with you to get your National Disability Insurance Scheme (NDIS) plan or your Individual Support Package (ISP) up and running, so you can get on with living your life.

How can a Support Coordinator assist me? 

Our knowledgeable, reliable Support Coordinators are committed to working with you to achieve the best outcomes.

Your Support Coordinator will take the time to get to know you and your goals, interests and needs.

By working together you can:

  • understand your plan and the kinds of supports you would like to access
  • find and connect to quality providers
  • coordinate the assistance you receive from mainstream services such as education, health and housing
  • work through challenges and resolve issues
  • feel more confident in managing your plan independently in the future

Your Support Coordinator will talk with you and important people in your life to make sure things are working well and staying on track.

If you have an acquired brain injury (ABI) and need more intensive support, we also provide Specialist Support Coordination

Who can access Support Coordination?
Support Coordination and Support Connection funding is available through the National Disability Insurance Agency (NDIA). When you are developing your NDIS Plan, talk to your planner about the support you may need to start and manage your NDIS Plan.

If you have ISP funding, we can also support you to connect to and coordinate your services.

Our Support Coordinators work in the heart of local communities across Melbourne and Victoria and we’re growing our reach every day. Contact our Customer Service Team to find out more about what’s available in your local area.

How can I access this support?

Contact us to find out more about Support Coordination and how we can work with you.
 Contact us
Address: Disability Services Intake Team, Melbourne City Mission, 230 Normanby Avenue, Thornbury, Vic 3071  
Phone: 1800 343 287
Email: Please fill in the enquiry form below or email

Melbourne City Mission is a Registered NDIS Provider

To find out more or to ask a question, please fill in the form below