HEAT Training

heat-social-enterpriseThe HEAT (Hospitality Employment & Training) program, with Guy Grossi as its patron, is an innovative and practical hospitality re-engagement program.

HEAT supports young people to gain an accredited training qualification in hospitality, whilst preparing for the world of work or further education.

HEAT is delivered over six months, providing a supportive environment for young people addressing long term barriers through engaging education and wellbeing supports.

Young people will complete the program with increased confidence, self-esteem, solid employability skills and a strong vocational pathway.   

The six month program is made up of three elements:

Order Up

Order Up will be delivered for one term, two days per week on an adjusted schedule. The focus is on empowering young people to take a meaningful step towards a career in hospitality.

It will assist young people to strengthen personal effectiveness, develop a career plan and prepare for accredited training or employment. Furthermore, Order Up will support young people address early barriers to education and training including; punctuality, coping strategies and communication skills. 

Certificate II in Kitchen Operations (SIT20416)

Certificate II in Kitchen Operations (SIT20416), facilitated by William Angliss Insitute, will be delivered over two terms, four days per week on an adjusted schedule. Throughout this accredited certificate, young people will have the opportunity to engage in practical skill development, which will be enhanced during the delivery of six pop-up Cafes open to the public. This certificate is also focused on improving students employability skills revolving around the hospitality industry.


Plan Your Future 

Plan Your Future will be delivered for one term, two days per week on an adjusted schedule. The focus is on supporting young people to establish a clear, individualised vocational pathway, incorporating required skills, knowledge and networks for future success. 


HEAT is located at Melbourne City Mission’s purpose built Prahran site, which is located at:
Melbourne Polytechnic, 144 High St Prahran VIC 3181. 
This site is a 5 minute walk from Prahran station and close to Tram Number 6 and 78.

Is this support for me or my client?

To be eligible to enroll in HEAT the young person needs to be:

  • Between 16–25 years of age
  • Neither employed or engaged in education or training

Intake for 2018

Heat offers flexibility with intake, to fulfill the needs and interests of young people:
  • HEAT (including all three elements) intake Term 1 and Term 3
  • Order Up intake Term 1 and Term 3
  • Plan Your Future intake Term 2 and 4

2018 Term Dates

  • Term 1: Monday 5 February – Thursday 29 March 2018
  • Term 2: Monday 16 April – Friday 29 June
  • Term 3: Monday 16 July – Friday 21 September
  • Term 4: Monday 8 October – Thursday 14 December

How can I or my client access this support?

Enrolments for 2018 are now open. 

Please complete the expression of interest form below, or contact the HEAT Youth Worker on 0448 654 560 or email heat@mcm.org.au

HEAT Cafes

HEAT runs regular cafe days to provide students with valuable practical experience. Guests are invited to dine on a delicious two course lunch (including non-alcoholic beverages), all prepared by the students for only $20 per person.

Cafes will be held at 12.00 noon on the following dates during 2018.

Heat Cafe dates 2018

  • 6 September 
  • 11 October
  • 25 October 
  • 15 November
  • 29 November  


HEAT Youth Worker on (03) 9696 5340 or heat@mcm.org.au

Please note, places are limited so ensure to book in advance.

HEAT Training Enrolment Form

For all enquiries 0448 654 560