School Administration Officer-Werribee

About the Organisation:

Hester Hornbrook Academy is a Special Assistance School which provides flexible education and learning options, including VETiS (Vocational Education and Training in Schools), VPC (Victorian Pathways Certificate), VM (VCE Vocational Major), VCE and an extend program offering a variety of elective subjects. Recognising that mainstream education is not suitable for all young people, our programs are driven by the personal pursuits of students.  Our HOPE – Healing Orientated Program of Education informs our Practice model which ensures the  integration of academic intervention and growth with wellbeing and life skills. Teachers, Youth Workers, and Education Support Officers (ESOs) work together in a collaborative manner to support students to reach their individual goals. Our students include those who have disengaged from mainstream education, are young parents, currently in or leaving out of home care, experiencing homelessness and those who may be experiencing mental health challenges or learning difficulties. Each Hester Hornbrook classroom is supported by a multidisciplinary team comprised of a teacher, educational support staff and youth worker.  The classroom team collaborates to provide a safe, respectful, and productive learning environment, where learning for wellbeing and wellbeing for learning go hand in hand.  The team works in partnership with the students to understand and address the barriers to learning, to set and achieve academic pathways and other life goals.  All staff bring different and overlapping skills and experience to the classroom and are required to role model effective teamwork in order to provide a holistic response to the students’ educational needs.

 The School Administration Officer is responsible for the delivery of friendly, efficient customer service and create a warm and welcoming atmosphere for our school community.  The Administration Officer is primarily responsible for providing dedicated customer support services to students, parents/carers and visitors.  The Administration Officer is required to uphold and maintain a high level of confidentiality in undertaking their role. This position encompasses skills in managing reception desk enquiries, incoming phone calls, word processing, data entry, reporting generation, database management, photocopying, filing, managing first aid and stationary supplies and other general administrative tasks.  The school Administration Officer is also required to provide First Aid and general health services to students and staff.   

About the Opportunity:

Where required this position will also support relevant staff with program specific administration tasks and provide high quality, responsive educational support to young people and staff of the Hester Hornbrook Academy.  
Our ideal candidate will be able to successfully demonstrate the following key skills and attributes:

• Apply an understanding of trauma-informed practice to support students in a way that is empowering and engaging for the student cohort. 
• Have a thorough understanding of a range of interventions that promote engagement, build rapport an develop prosocial behaviours and relationships.
• Receive incoming calls, take and distribute all messages efficiently to relevant staff, students and members of the school community.
• Assist the HHA Enrolments Officer to conduct enrolment interviews, tours and enter related enrolment data in to the school systems.
• Provide a high level of customer service to all customer and to optimally promote and serve the school through effective customer care.
• Arrange the distribution of deliveries and maintain and order as required whole school first aid and stationary supplies.
• Ensure that first aid is administered and that adequate first aid supplies are always available for use and in date; across all campuses, and that these are stored in such a manner that they are easily identified and are accessible by an person rendering assistance to students.
• Manage campus hire bookings and enquiries.
• Greet students are they arrive and leave the campus.  Ensuring that an wellbeing concerns are reported immediately to the Head of Campus and/or Wellbeing Team Leader.
• Maintain the cleaner’s and property services communication applications and any associated maintenance requests and order consumables.
• Participate in regular supervision, whole school and campus meetings, the performance review processes and professional learning as required.
• Ensure that all Child Safe, risk management and HHA documentation is adhered to.
• Contribute to a culture of continuous review, improvement of student learning outcomes and achievement of the HHA Strategic Plan (SP) and Annual Implementation Plans (AIP).
• Ensure services are delivered within the framework of MCM/HHA policies and procedures, legislative requirements, and meet the relevant service standards.
• Undertake administrative tasks as required by the Executive Leadership Team and other College staff.
• Perform other duties and responsibilities, as directed by Leadership Team of HHA.

Note all applicants must be prepared to travel between all Hester Hornbrook Academy campuses.
(please see the Position Description for more detailed information and the Key Selection Criteria)  

Benefits:

• Hester Hornbrook Academy as an Independently Registered School has its own Enterprise Agreement. 
• A competitive renumeration applies to this role together with access to tax-effective salary packaging arrangements and supportive work/life balance provisions.
• HHA recognizes the importance of investing in the training, learning and development of our staff.

How to apply:

Applications close:  10 May 2024
Address applications to - Sally Lasslett , Principal .

Applications to include a Cover Letter which highlights how you have previously assisted a young person to improve their wellbeing outcomes which has resulted in success in educational outcomes, leading to learning for wellbeing and a current CV with referees.  Ensure that all Key Selection Criteria are addressed. 

For more information, including a position description, closing date and how to apply, please click “apply for this job” to be redirected to our website

 For enquiries about this role, and assistance with application submission-  recruitment@mcm.org.au
We reserve the right to interview and appoint prior to the closing date.

Other Relevant information :

• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work visa
• Must have a valid driver’s license
• Must have a WWCC (Employee)
• Applicants will be required to undergo a pre-employment safety screening process as part of the HHA selection process. 

Our commitment to diversity

Hester Hornbrook is an inclusive and equal opportunity employer with a strong commitment to safety. Hester Hornbrook /MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. We are passionate about all our employees, with the skills that they bring, realising their full potential through ongoing learning and development and through embracing the positive impact that we make through our work and to the young people that we support. If you require specific support to apply for this position, please advise the recruiting manager listed in the advertisement. We will work with you to identify the best way to assist you. Aboriginal and Torres Strait Islander people are encouraged to apply.

Our commitment to safety

Hester Hornbrook /MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.